Frequently Asked Questions
What is the Unlimited Wash Membership?
The Unlimited Wash Membership is a recurring monthly car wash subscription allowing you to wash your vehicle as often as you'd like for one fixed monthly price. You can cancel at any time by submitting a cancellation form on our website here.
If you wash your vehicle more than twice a month you can save money by joining!
Can I use my Unlimited Wash Membership at all Ronny's locations?
Yes, you can wash unlimited at any of our current Ronny's Car Wash locations, with more coming soon!
Are there any restrictions on the vehicles that can wash?
Unfortunately, we cannot wash any vehicles with a tire width over 14' including all dually trucks, nor any vehicles with a height over 7'2 across all of our car wash locations.
Can I use my Unlimited Wash Membership for more than one vehicle?
No, each membership is assigned to one vehicle only.
However, we now have Family Plans which allows you to add additional vehicles to your same car wash membership level for unlimited washing at all sites for only $14.95 each!
I have a new vehicle, do I need to update my Unlimited Wash Membership?
We now use license plate recognition! If your previous vehicle had an RFID sticker, please fill out the Contact Us form with your license plate number included so we can update your account.
If your previous vehicle did not have an RFID sticker and your license plate number has changed, please fill out the Contact Us form with your new license plate number included.
If your previous vehicle did not have an RFID sticker and your license plate number did not change, you are good to continue to wash at all Ronny's Car Wash locations!
How do I adjust my Unlimited Wash Membership?
To adjust your membership, first please fill out the contact us form. Someone from our team will contact you when the adjustment has been made or if we need more information. If changing car wash levels please confirm the new one a few days prior to renewal to ensure the correct amount processes.
I updated my payment and was charged immediately, but why am I being charged again this month?
If a payment is declined or missed on the renewal date for your subscription, the system will not change your future payment dates and the original renewal date will remain unless a request is made to change it through Customer Service. It will immediately charge when the payment method is updated and then continue on the original payment date per month as it is a per-month unlimited membership, and cannot be paused without a cancellation request.
If you will be out of town for an extended amount of time and would like to cancel for any duration, please fill out the Cancellation or Contact Us forms and we will get it taken care of and it can be reactivated any time once back.
*These adjustments cannot be made by any car wash attendant or manager on-site. Please fill out a contact us form below and we will get it taken care of.
Am I able to pause my Unlimited Wash Membership?
No, but your membership can be temporarily canceled and then can be reactivated whenever you are ready to renew your wash membership.
If your membership is cancelled and later reactivated, the original payment renewal date will apply unless a request is made to change it through Customer Service.
*These adjustments cannot be made by any Car Wash Attendant or Manager on-site.
Why was I charged full price when I selected the $4.95 1st Month Discount?
The $4.95 for the 1st Month car wash membership discount is intended for one-time use per plate/vehicle only and will apply automatically at checkout. You cannot cancel and re-sign up to receive the discount again. The system will automatically charge you full price of the last enrolled wash plan by default.
How can I cancel my Unlimited Wash Membership?
Fill out the Cancel Membership form and you will receive an email confirmation once your request has been processed.
*Cancellation requests must be submitted at least 5 business days prior to your monthly renewal date to ensure they are canceled in time, otherwise they are non-refundable but remain active for the full duration paid as per our terms and conditions. Memberships remain active for the entire duration paid for (unless during the $4.95 intro offer then cancellation is effective immediately).
Need help accessing your Online Account?
You can access your account under "Manage Account" link on the website and below. An email address on file is required, so if one is not please send us an email (wash@ronnyscarwash.net) or fill out a contact us form to provide one and we will reset the login information for you.
You will then receive a link that will take you directly into your account once signed in. You can also access your account any time through our app "Ronny's Car Wash of Florida" with the same login information.
